Privacy Policy

Effective date: 10th April 2026

1. Introduction
Welcome to Nolamypostpartum.com (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal data in a transparent and secure way.
This Privacy Policy explains how we collect, use, and protect your information when you use our website, complete our postpartum questionnaire, or purchase products from our shop.
By using our website, you agree to this Privacy Policy.

2. Information We Collect
We collect the following types of information:

a) Information You Provide Directly
When you use our website, you may provide:

• Full name

• Email address

• Shipping and billing address

• Phone number (if provided for delivery)

• Responses to our postpartum questionnaire/form

• Any additional information you choose to share with us

Our questionnaire may include information about:

• Pregnancy and postpartum stage

• Your family situation

• Your favourite food 

• Your clothes size

• Physical or emotional wellbeing

• Feeding preferences (e.g., breastfeeding/formula)

• Sensitivities or needs relevant to postpartum care
   

This type of information may be considered sensitive personal data (health data) under GDPR.
We only process this information with your explicit consent and solely to personalise your postpartum box recommendations.

b) Information Collected Automatically
When you visit Nolamypostpartum.com, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Referring website

• Cookie data
   

c) Cookies and Tracking Technologies
We use cookies to:

• Enable website functionality

• Remember your preferences

• Analyse website performance

• Improve user experience

You can control or disable cookies through your browser settings.

3. How We Use Your Information
We use your data to:

• Process and fulfil orders from our shop

• Create personalised postpartum box recommendations based on your questionnaire responses

• Communicate with you about your order or enquiries

• Send updates or marketing emails (only if you opt in)

• Improve our website, services, and product offerings

• Prevent fraud and ensure website security
   

4. Personalisation and Automated Decision-Making
We use your questionnaire responses to help recommend or assemble personalised postpartum boxes.
This process involves limited profiling to match products to your needs.

• You have the right to request human review if you believe a decision affects you significantly

• You can object to profiling by contacting us (see Section 12)

• Your responses are never used for unrelated purposes
   

5. Legal Basis for Processing (GDPR)
We process your personal data under the following legal bases:

• Consent – especially for health-related questionnaire data and marketing

• Contract – to process and deliver your orders

• Legal obligation – for tax and accounting requirements

• Legitimate interest – to improve our services and website performance
   

6. How We Share Your Information
We only share your data when necessary with trusted third parties, such as:

• Payment processors (e.g. Stripe, PayPal)

• Shipping and delivery providers

• Website hosting and IT service providers

• Email marketing services (if you subscribe)

All third parties are required to handle your data securely and in compliance with GDPR.
We never sell your personal data.

7. Payments
All payments are processed securely through third-party payment providers. We do not store your full payment card details on our servers.

8. Data Retention
We retain your personal data only as long as necessary to:

• Fulfil your order

• Provide customer support

• Meet legal and tax obligations

After this period, your data is securely deleted or anonymised.

9. Your Rights (EU/EEA Users – GDPR)
You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data (“right to be forgotten”)

• Withdraw consent at any time

• Object to processing or profiling

• Request data portability

• Restrict processing in certain circumstances

To exercise these rights, contact us at:
info@nolamypostpartum.com 

10. Data Security
We use appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access. However, no system is completely secure.

11. Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect data from children.

12. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.

13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Effective date.”

 

14. Contact Us

 

If you have any questions or wish to exercise your privacy rights, contact us at:

 

Email: info@nolamypostpartum.com

Website: Nolamypostpartum.com